WHO WE ARE
WHAT INFORMATION WE COLLECT AND HOW
The information we collect via the Website may include:
Any personal details you knowingly provide us with through purchases, forms and our email, such as name, address, telephone number etc.
In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
WHAT WE DO WITH YOUR INFORMATION
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
We may use your details to send you carefully selected information about our similar products and services through the post. We will not send you any details about third party products or services, nor do we pass your details on to any third party company for their own marketing purposes. If you do not wish your details to be used for direct marketing please write to the East Somerset Railway Ltd, The Railway Station, Cranmore, Somerset, BA4 4QP.
We may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase. Each email will also have the option to 'unsubscribe' from email contact.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:
East Somerset Railway Ltd,
The Railway Station,